I need resources, but don’t know where to start or what is available. Can I talk to someone to discuss my needs?

Our Independent Living Resource Center is here to help answer all of your questions. If we don’t have the answer, we will research it for you. We can connect you to a variety of resources such as in-home personal care, home medical equipment, accessible home modifications, custom wheelchair seating and service dogs. In addition, we can guide you in understanding what resources are available within the community to support your individual needs. Contact us for assistance.

Is financial assistance available to get the resources I need?

We understand that funding your services can be complicated and confusing. We are here to help walk you through this process. Depending on the type of services you need and your income level, you may be eligible for financial assistance. The State of Pennsylvania has several state-funded waiver programs that allow qualifying individuals to receive services at little or no cost. Individuals looking only for accessible modifications, such as accessible showers and ramps, to stay safely in their homes may qualify for other funding opportunities. Call us at 888-837-4235 or explore our financial assistance web page.

How Is Independent Living Services funded?

Services provided by Independent Living Services are supported through state and federal funding; however, this pays for only a portion of what it actually costs to provide these services. We also rely on community support and are grateful to our corporate and individual sponsors and donors. Without your support, we would not be able to provide many of our services. Ninety-one percent of every dollar donated to ILS goes toward supporting the services we provide.

I need personal care services at home, are there any upfront costs?

There are no upfront costs. We do free in-home evaluations and safety assessments. We bill for all services rendered at the end of each month. No security deposits are ever required.

How can I trust your caregivers?

At ILS we recognize that it is uncomfortable to invite a stranger into your home to provide such personal and intimate care. That’s why we take every precaution to ensure that our caregivers go through an extensive hiring and screening process. Before they ever set foot into someone’s home, they undergo a criminal check, fraud check, child abuse check, drug testing, competency screening, reference checks and in-house training.